Privacy Policy

Last Updated: 20 June 2026

1. Introduction

GURO ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our educational platform.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and password (stored securely as a hash).
• Learning data: Topics studied, quiz results, progress, session duration, and interaction logs.
• Usage data: Pages visited, features used, browser type, and device information.
• Communications: Messages you send via support or feedback forms.

3. How We Use Your Information

• To provide and personalise your learning experience.
• To track your progress and generate insights to improve your outcomes.
• To communicate with you about your account, updates, and support.
• To improve the Platform through aggregated, anonymised analytics.
• To comply with legal obligations.

4. Data Retention

We retain your personal data for as long as your account is active, or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (such as payment processors and cloud infrastructure) strictly to operate the Platform. These providers are contractually obligated to protect your data.

6. Cookies

GURO uses cookies and similar technologies to maintain your session, remember your preferences, and analyse Platform usage. You can control cookies through your browser settings, though some features may not work without them.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain types of processing.
• Data portability.

To exercise these rights, contact us at support@guro.app.

8. Children's Privacy

GURO is designed for learners aged 13 and over. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately.

9. Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

GURO may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Platform. Your continued use constitutes acceptance of the updated Policy.

12. Contact Us

For any privacy-related questions or requests, please contact us at support@guro.app.

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